Yes, It is a true fact that tech support people can become good testers because of their troubleshooting and analytical skills.
But You need to learn coding and learn automation testing tools using Toolsqa Selenium
Learn the basics of manual testing like retesting ,regression, smoke, integration and functional.
Absolutely. Automation requires knowledge of coding on a particular language like python, java, c#, or php, ruby.
With coding you need to learn an automation toolsqa selenium.
Java is the most popular language than other with more job opportunities. Toolsqa Selenium Webdriver is the most popular tool.
So toolsqa selenium with java is the best to start career in automation. you can learn it
Once you are done with it start giving interview or try to get some automation testing project in same org
I would suggest before appearing for the interview you to first have hands on experience some real time on this tool as you are from different background
Then only think about switching career in toolsqa selenium automation If you got good experience working with this tool otherwise stick to your own field.
Remember.. Think wise before making such bold decision because changing your stream may affect your future career.
In automation you will be treated like an fresher you are from different background and at present market there is lot of competition for toolsqa selenium automation testing who has real time experience.
Good luck….!!!!!
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